HoloWild Privacy Policy

Effective date: October 15, 2026

HoloWild ("HoloWild", "we", "us") lets you photograph physical trading cards and turn them into interactive 3D cards that you can keep in a private library, record short videos with, and, if you choose, share through a public link. This policy explains what we collect, why, and the choices you have. Contact us at support@holowild.app.

1. Who can use HoloWild

HoloWild is intended for people aged 16 and older. We do not knowingly collect personal information from anyone under 16. If you believe a younger person has given us information, contact us and we will delete it.

2. Information we collect

Account information. When you sign in, we receive your email address. If you use Sign in with Apple or Google, we also receive a unique account identifier from that provider and, if you allow it, your name. If you choose Apple's "Hide My Email", we receive a relay address.

Card photos and generated cards. Photos you take or choose of the front and back of a card, and the 3D card assets we generate from them (corrected card images, depth and surface layers).

Card details. Title, series, category, number, year and private notes that you enter or confirm.

Public sharing data. If you publish a card, the public link, its status, publish and revoke dates, and an approximate view count.

Reports. If someone reports a public card, the reason, optional details and the reporter's IP address (used only to prevent abuse).

Purchases. If you subscribe to Pro, the App Store or Google Play tells us which product you bought, the transaction identifiers and the expiry date. We never receive your payment card details.

Technical data. IP address, device and app version, and server logs needed to operate, secure and troubleshoot the service.

Videos. Videos you record in the video studio, including camera and microphone input, are created and saved on your device. They are not uploaded to our servers unless you choose to share them through another app.

We do not use advertising identifiers, we do not sell personal information, and we do not use third-party advertising or tracking SDKs.

3. Permissions on your device

• Camera — to photograph cards and to show your camera in the video studio, only when you use those features.
• Microphone — to record your voice in the video studio, only while recording.
• Photos — to save videos and cover images you create. Choosing a photo uses the system picker, so we only receive the photo you select.

4. How we use information

• To create, store and display your 3D cards and library.
• To sign you in and keep your account secure, including sending one-time sign-in codes by email.
• To publish a card when you ask us to, review published cards for policy violations, and handle reports.
• To provide Pro features and enforce plan limits.
• To operate, maintain and improve the service, prevent abuse, and comply with law.

5. Public links

Your cards are private by default. When you publish a card, anyone with the link can view that card in a browser: its 3D front and back, title, series, category and, if you allow it, the card number. Your name, email, account, original photos, private notes and other cards are never shown. You can stop sharing at any time; the link stops working immediately, and publishing again creates a new link. Copies that other people made while the card was public are outside our control.

6. Service providers

We share information only with providers that help us run HoloWild, under contracts that limit their use of it:

• Cloud hosting and storage providers that run our servers and image processing.
• Resend, to deliver sign-in emails.
• Cloudflare, for domain, network and email routing services.
• Apple and Google, for sign-in and in-app purchases, under their own privacy policies.

We may also disclose information if required by law, to protect the rights and safety of users or the public, or as part of a merger or acquisition (in which case this policy will continue to apply).

7. Data retention

We keep your account and cards while your account is active. Failed or deleted cards are removed from your library; the underlying files are deleted when you delete your account. Sign-in codes expire after 10 minutes and are deleted within a day. Server logs are kept for a limited period for security and troubleshooting.

8. Deleting your account and your rights

You can delete your account at any time in the app: Account → Delete account. This revokes all public links and deletes your cards, original photos and account details. Subscriptions are managed by Apple or Google and must be cancelled there.

Depending on where you live, you may have the right to access, correct, export or delete your personal information, or to object to or restrict certain processing. To make a request, contact support@holowild.app. You may also complain to your local data protection authority.

9. International transfers and security

Our servers may be located outside your country. We use encryption in transit, access controls and other measures to protect your information, but no system is completely secure.

10. Changes to this policy

We may update this policy. If we make material changes, we will notify you in the app or by email before they take effect.

11. Contact

HoloWild — support@holowild.app